How to delete your account from Ubisoft Connect

General Prerequisites

• Ensure you have access to your Ubisoft Connect account.
• Make sure you have access to the email associated with your Ubisoft Connect account.

Helpful or Basic Information to Conduct the Steps Required

• Deleting your Ubisoft Connect account will result in the loss of all game progress, purchases, and any other data associated with your account.
• This action is irreversible.

Steps to delete your account

1. Login to your Ubisoft Connect account:

   • Visit Ubisoft Connect and log in with your credentials.

2. Navigate to Account Management:

   • Click on your profile icon located at the top-right corner of the page.
   • Select "Account Management" from the dropdown menu. This will redirect you to the Ubisoft Account Management page.

3. Access the Account Information section:

   • In the Account Management page, click on the "Account Information" tab on the left-hand side.

4. Initiate the account deletion process:

   • Scroll down to the bottom of the "Account Information" section.
   • You will find an option labeled "Close your Ubisoft account." Click on the "Close" button next to it.

5. Confirm your decision:

   • A pop-up window will appear, explaining the consequences of deleting your account.
   • If you are sure you want to proceed, click on the "Close my account" button.

6. Verify your identity:

   • You will receive an email from Ubisoft to the email address associated with your account.
   • Open the email and click on the verification link to confirm your account deletion request.

Notes

• If you encounter any issues during the process, you can contact Ubisoft Support for assistance.
• It may take some time for the account deletion to be fully processed.
• Ensure you have backed up any important data before initiating the deletion process, as it cannot be recovered once the account is deleted.